Why should I buy from a private jeweler?
What we offer at Lauren Addison Jewelry is a luxury, customized buying experience with industry experts.  Lauren, a GIA certified Gemologist, works with clients one-on-one ensuring you receive the guidance and personal attention needed throughout your custom order.

Is there a Lauren Addison Showroom?
For custom creations, appointments are available at our NYC offices. If you are not located in the NYC area, we are happy to work with you remotely via phone and/or email. Lauren Addison Jewelry also has a selection available for purchase at our online shop.

How do I place a custom order?
Custom orders can be placed by contacting us by email at custom@laurenaddison.com or by phone at 646-836-9821.

Are your custom service for engagement rings only?
Whether you are looking for an engagement ring, a gift for yourself or someone else or wish to redesign an existing piece, we have you covered. Contact us by email at custom@laurenaddison.com or by phone at 646-836-9821 to learn more.

What types of payment are accepted?
LA accepts all major credit cards including MasterCard, Visa, American Express and Discover. Payments received through wire or personal check may result in a discounted price.  Please contact us for more information.

Currently we are only able to accept online orders to shipping addresses within the United States.  To ensure the delivery of your order, we do not ship to post office boxes.  For international shipments, please contact us directly at info@laurenaddison.com.  Please note that you are responsible for any taxes, customs duties and/or import fees levied by the destination country. If you refuse a shipment from Lauren Addison Jewelry, you are responsible for the original shipping charges, any import fees incurred, as well as the cost of return to Lauren Addison Jewelry. Please email your shipping and handling questions to info@laurenaddison.com.

Direct signature is required for all shipments.

Return Policy:
All jewelry items are final sale.  Each piece is made to order, and for this reason, we do not accept returns.

Sales Tax:
All orders shipped within New York State are subject to state sales tax.